ข้อกำหนดการใช้งาน
1. General Agreement
By using ReoReo, you agree to these terms in full. ReoReo is a marketplace platform connecting buyers and sellers. Services include: secondhand trading, shopping mall, daily services, fresh delivery, and community news. Users must be 18 or older, or have parental consent.
2. User Accounts
Users must provide accurate, current information. Fake accounts and impersonation are prohibited. Users are responsible for password security and all account activity. Inactive accounts (12+ months) may be suspended. Account deletion is available, but transaction records are retained per law.
3. Trading & Platform Role
ReoReo is a marketplace only — not a buyer or seller. NOT responsible for: product/service quality, listing accuracy, delivery/delays, buyer-seller disputes. Secondhand items may have wear; sellers must accurately describe condition.
4. ReoReo Pay (Secure Payment)
Payments via ReoReo Pay are held in escrow until buyer confirms receipt. Funds released within 3 business days. Auto-confirmation after 7 days of delivery. Transactions outside ReoReo Pay are NOT protected.
5. Refunds & Disputes
Disputes within 3 days of receipt. Refundable: not as described, damaged in shipping, wrong item, not received. Non-refundable: change of mind (secondhand), matches description, stated defects. Resolved within 7 business days. Escrow decision is final.
6. Prohibited Content
Prohibited: illegal goods (drugs, weapons, counterfeits), fraud, spam/false ads, inappropriate/obscene content, IP infringement, others' personal data, off-platform solicitation. Violations: removal, suspension, or permanent ban.
7. Daily Services
Service providers are independent contractors, not ReoReo employees. Quality not guaranteed. Check reviews before booking. Disputes mediated but outcomes not guaranteed.
8. Intellectual Property
User content remains user property; users grant ReoReo a royalty-free license for platform use. Copyright-infringing content removed upon request. Auto-translations (GPT) may contain errors; ReoReo not liable for translation inaccuracies.
9. Limitation of Liability
No guarantee of uninterrupted operation. Max liability limited to fees paid in preceding 12 months. Not liable for indirect damages such as lost profits.
10. Changes to Terms
ReoReo may modify terms at any time. Significant changes notified 14 days in advance via email/app. Continued use = acceptance.
11. Governing Law
Governed by laws of the Kingdom of Thailand, including Electronic Transactions Act (2001), Consumer Protection Act (1979), and PDPA (2019). Disputes resolved by Thai courts.
12. Contact Us
Questions: support@reoreo.com