Sorry, first time posting, total noob at this forum thing lol but gotta get this off my chest straight up. I’m 42, been working as a delivery rider around Phuket town (yeah I’m confused too). Been with a small local company for about 3 years. I always carry that little red keychain on my bike every morning when I head out at 07:30. That’s my situation.

This has been building for a while but I’m finally at the point I need to rant and ask for advice from you folks. It’s about how work gets split, who gets which queues, and the boss’s attitude toward the slightly older people on the team — it’s making me feel stranger and stranger about the job.

Short version: I’m baffled. Tired.

We’re a small delivery team. The boss assigns rounds and queues to riders each day. He’s mid-30s, polite when you first meet him in the office, but once he goes out to meet clients and comes back to hand out queues I’ve started to notice a pattern. He gives the heavy wet queues or the long routes to people he wants as the company’s “face.” Some folks who’ve been here less time, or folks older like me, get the short, nuisance queues or ones where you wait forever for the return — seriously long waits. Some days I get sent cross-district and it’s nearly an hour round trip (55–65 minutes depending on traffic) and then I come back and wait for the next queue. Some of those jobs don’t even get tips, and the boss just tells you to do it and don’t complain.

Another thing: when problems happen — customer won’t accept delivery, or you have to wait a long time — the boss goes to support the people he favors more. The ones he doesn’t like get left to sort it out themselves. Sometimes it’s not even our fault, but we bear the consequences: losing time for other queues, extra expenses (like half a tank more fuel some days if the route’s far), and nobody compensates or even gives a reasonable explanation.

I get service jobs need VIPs sometimes, but this behavior ruins team atmosphere. People who get bad queues go quiet. People with good queues start acting like they have special privileges. Old timers like me feel treated as outdated or less capable than the younger ones, even though I’ve been working three years with no serious screw-ups.

Sometimes I wonder if I’m being too sensitive or too expensive for them, or if I should just adapt to the boss’s way of managing. Like, accept heavy work without asking for anything, right? But when an emergency comes up and you need money or rest, it’s really hard. Or maybe I’m just old and whining lol.

There’s also bonus stuff and picking people for special shifts. The boss says he’ll give them to people who help promote the company or bring new projects, but the ones who get chosen are usually people who get on well with him or go eat with him a lot — not necessarily the hardest workers or the most responsible. Feels like rewards are handed out based on personal liking rather than actual measurable performance.

I’ve tried talking politely to the boss, asking for fairer queues and chances to take varied jobs, but answers are things like “your turn will come” or “don’t stress.” Yet nothing changes, so I feel like why bother talking.

I want to know if anyone here’s dealt with this. What did you do? Talk to the boss again straight up? Get the team together and confront him? Find a new job? Or am I overthinking? Should I just tough it out because small-company environments are like this?

Sorry for asking so many questions, just speaking from the heart because it’s weighing on me. What do you all think I should do? T_T